CMM Technical Support Engineer 薪资面议
上海-浦东新区 经验不限 本科 学生可投 招1人 今日更新
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职位介绍
Position Summary ● As a member of ZEISS IQS global support network, provide timely second- level CMM technical support to ZEISS Service teams, both on-site and remotely. ● ake responsibility for the technical support processes of large gantry-type CMM systems in the APAC region, covering overseas installation, repair, maintenance, and on-site training for field service engineers. ● Deliver basic training programs for ZEISS IQS CMM products to field service teams through classroom-based and online formats. ● Collaborate closely with the CMM R&D, global quality, and production teams to align on the latest product and service-related information. ● Assist in product quality improvement by collecting and reporting field issues. Main Tasks ● Work and perform in compliance with company’s regulations and requests. ● Be responsible for on-site installation, maintenance, troubleshooting, and other service activities related to large gantry-type CMM systems (e.g., MMZ, HAM). ● Serve as the technical interface (PM Interface) for project management and scheduling-related topics. ● Deliver basic technical service training (classroom, onsite, online) to service teams and support their skill development. ● Prepare and update training materials and tools as needed. ● Provide timely remote & onsite response and second technical CMM support to ZEISS field service team. ● Travel domestically and internationally to provide technical and project-related support as required. ● Communicate effectively between filed service teams and headquarters function departments (R&D, quality, production). ● Stay updated on new product features and participate in relevant training sessions. ● Collect and report field quality issues; participate in regular quality meetings when required. ● Collaborate with other teams on technical topics and service-related matters. ● Perform other related duties and responsibilities as assigned. Requirements Education ● College degree or above in a relevant industrial or technical field, preferably in Mechanical Engineering, Electrical Engineering, Automation, Mechatronics, or a related discipline. ● Fluent in spoken and written English; overseas study or working experience is an advantage. Experience ● At least 3 year of relevant work experience in technical service or support of industrial or measuring systems. ● Customer or internal training experience is a plus. ● Basic knowledge of automation systems, including system integration, PLCs, sensors, and related industrial technologies. Other skills ● Ability to work independently as well as collaboratively within a global team environment. ● Effective communication skills with a strong service-oriented mindset. ● Willingness to frequent travel domestically and internationally. ● Strong analytical and problem-solving capabilities, with a hands-on and practical approach to technical issues.
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行业要求:全部行业

公司简介

关于蔡司集团 蔡司是全球光学和光电领域的技术先锋。在2023/24财年,蔡司集团的全年营收达近110亿欧元,覆盖工业质量与研究、医疗技术、光学消费品、半导体制造技术四大业务部门(数据截至2024年9月30日)。目前,集团收入的15%用于科学和研发。 蔡司致力于为客户开发、生产和销售前沿创新的工业测量及质保解决方案,针对生物及材料科学领域的显微镜解决方案,以及应用于眼科及显微外科诊疗的医疗技术解决方案。蔡司也是全球光刻技术的行业标杆,其技术被芯片行业应用于半导体元件的制造。除此之外,蔡司品牌的眼镜镜片、相机镜头及望远镜等创新产品也适销全球。 凭借着符合数字化、医疗保健及智能制造等未来发展趋势的产品组合,以及强大的品牌效应,蔡司正在塑造光学及其他相关领域的未来。蔡司在研发方面进行的可持续且大量的投入,为技术的不断发展、市场的持续扩张和公司的未来成功都奠定了坚实的基础。 如今,蔡司集团在全球约50个国家拥有约46,500名员工。集团总部位于德国奥伯科亨。卡尔蔡司股份公司由卡尔蔡司基金会全资所有,后者在德国致力于积极促进科学发展。 欢迎访问蔡司集团官方网站,了解更多信息。 蔡司大中华区 蔡司于1957年进入中国,目前在大中华区覆盖半导体制造技术、工业质量解决方案、研究显微镜解决方案、医疗技术、视力保健和消费者光学所有业务领域。2021年起,中国已成为蔡司在全球最大的单一市场,也是最具创新活力、增长最快的市场之一。在2023/24财年,蔡司大中华区营收达151亿元人民币,实现同比增长12%。蔡司在大中华区共有7,000余位员工,分布于各地的22个生产基地、销售与服务中心及研发中心,为本地客户提供强有力的支持,也为全球各相关业务提供生产保障。 蔡司大中华区总部位于上海自由贸易试验区,设有销售服务总部、应用服务与培训中心、蔡司工业测量部生产工厂及蔡司集团在德国以外的首个企业级创新研发中心。蔡司上海总部及创新研发中心,协同苏州研发制造基地、广州知识城制造基地,逐步形成以高端光学镜片、医疗耗材为主的产业链闭环,全面支持中国本土研发与生产,携手本地合作伙伴共享高端产业可持续、高质量的发展机遇。 更多信息,请参见蔡司中国官网。
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更新时间:2026-03-31